Shipping policy
DPD Next Working Day Delivery: Next working day delivery via DPD1 (unless otherwise stated). Monday to Friday: Orders placed by 17:30 are dispatched the same working day for delivery on the next working day. At weekends, orders placed by 15:00 on Sunday will be dispatched for next business day delivery on Monday. Once your order has been processed, you will be issued with a DPD tracking number.
Royal Mail Tracked 24: Tracked 24 delivery via Royal Mail, with delivery on the next working day. Orders placed by 19:00 are dispatched the same working day. Once your order has been processed, you will be issued with a tracking number to monitor your parcel’s progress.
Royal Mail Tracked 48: Tracked 48 delivery via Royal Mail, with delivery typically within 2–3 working days. Orders placed by 19:00 are dispatched the same working day. Once your order has been processed, you will be issued with a tracking number to track your parcel.
Royal Mail 2–3 Working Days: Delivery via Royal Mail within 2–3 working days. Orders placed by 19:00 are dispatched the same working day.
Whilst we endeavour to dispatch orders using your selected courier, operational circumstances may occasionally require us to use an alternative carrier. Tracking details are provided automatically upon dispatch and the courier used will be clearly stated. If you would like to check the status of your order at any time, please contact us at hello@partstoyou.com or call 0330 043 8000.
Parts To You is the retailer of record for all orders placed on this website. While deliveries are fulfilled by trusted courier partners, Parts To You remains fully responsible for your order, delivery, and customer support.
What should I do if my order does not arrive?
Please contact our support team on 0330 043 8000 or email hello@partstoyou.com, and we will be happy to assist by tracking your parcel and providing up-to-date delivery information.
1DPD Next Working Day delivery is available to UK Mainland destinations only. Next working day delivery cannot be guaranteed to the Highlands, Islands, or Northern Ireland, and a premium may apply. Please contact us for accurate shipping information for these destinations.